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Partner overview

This section is for partners, program leads, and school staff launching AthleteIQ with a school or club.

Use it to train coaches, answer family questions, and keep rollout in a predictable order: coaches first → athletes second → parents third.

Guide Use it when you need to…
Rollout checklist Run launch week in order, with ownership and talking points
Roles & access Explain who signs up where and why coaches wait for review
Troubleshooting Fix signup, invite, linking, and check-in issues before escalating
  • Live AthleteIQ for athletes, parents, and coaches
  • Platform learning content (Explore) and Feedback support
  • A clear trust model: coaches are reviewed before they see athlete data
  • A direct line to shape what comes next through Feedback
  1. Share How we work so everyone understands why things lock.
  2. Hand coaches the team coach getting started guide (college staff: college coach).
  3. Tell coaches: submit profile → notify Pathway → create team → share code — before athletes get mass invites.
  4. Point families to athlete and parent guides.
  5. Bookmark Troubleshooting and Feedback.
  1. Athletes create one Pathway account and join with the coach’s invite code.
  2. Daily check-ins take a couple of minutes and build character habits over time.
  3. Parents can connect — only after the athlete approves.
  4. Product questions go to Feedback on the platform website; school logistics go to your program lead.
Week Healthy signal
Week 1 Coaches approved; teams exist; codes shared
Week 2 Rosters filling; first check-ins happening
Week 3 Parent links working for interested families; coaches using shoutouts / pulse
Ongoing Feedback tickets are specific; fewer “where do I sign up?” repeats